Experience Luxury Beauty Like Never Before

Privacy Policy

Last Updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you book appointments, contact us, or use our services. This may include your name, email address, phone number, and treatment preferences.

How We Use Your Information

We use your information to provide and improve our services, communicate with you about appointments, send promotional materials (with your consent), and ensure the safety and security of our spa.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information. Your payment information is processed securely through encrypted payment systems.

Your Rights

You have the right to access, update, or delete your personal information at any time. Contact us at 704-471-3513 to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at 704-471-3513 or visit us at 3007 Wesley Chapel Stouts Rd, Suite B, Monroe, NC.

Terms of Service

Last Updated: January 2026

Service Agreement

By booking and receiving services at Nura's Beauty, you agree to these terms and conditions. Please read them carefully before your appointment.

Health and Safety

You must disclose any medical conditions, allergies, medications, or skin sensitivities that may affect your treatment. Failure to disclose relevant health information may result in treatment modification or cancellation.

Treatment Results

Results may vary between individuals. We cannot guarantee specific outcomes, as results depend on various factors including skin type, lifestyle, and adherence to aftercare instructions.

Age Requirements

Clients under 18 must have parental consent for all treatments. Certain treatments may have minimum age requirements for safety reasons.

Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept cash, credit cards, and digital payments. Package deals must be paid in full at time of purchase.

Liability

While we take every precaution to ensure your safety, you acknowledge that spa treatments carry inherent risks. You agree to hold Nura's Beauty harmless from any adverse reactions or complications.

Photography and Marketing

With your consent, we may take before/after photos for treatment documentation and marketing purposes. You have the right to decline photography at any time.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

Cancellation Policy

Last Updated: January 2026

24-Hour Notice Required

We require at least 24 hours advance notice for all appointment cancellations or rescheduling requests. This allows us to offer your time slot to other clients.

Late Cancellation Fee

Cancellations made with less than 24 hours notice may be subject to a 50% service fee. This helps compensate for the reserved time and products prepared for your treatment.

No-Show Policy

Clients who fail to show up for their appointment without prior notice will be charged the full service fee. Repeated no-shows may result in requiring prepayment for future bookings.

Emergency Situations

We understand that emergencies happen. In case of illness, family emergency, or other unforeseen circumstances, please contact us as soon as possible. We will work with you to reschedule without penalty.

Package and Series Treatments

For package deals and series treatments, missed appointments without proper notice may count as a used session. Please plan accordingly to maximize your investment.

Weather and Spa Closures

In case of severe weather or unexpected spa closure, all appointments will be rescheduled without penalty. We will contact you as soon as possible to arrange a new appointment time.

How to Cancel or Reschedule

To cancel or reschedule your appointment:

• Call us at 704-471-3513
• Modify your appointment through our online booking system
• Message us on Instagram @nuras.beauty
• Send us a WhatsApp message

Cookie Policy

Last Updated: January 2026

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our site.

Types of Cookies We Use

We use essential cookies for website functionality, analytics cookies to understand site usage, and preference cookies to remember your settings and choices.

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and booking functionality.

Analytics Cookies

We use analytics cookies to collect information about how visitors use our website. This data is collected anonymously and helps us improve your experience.

Marketing Cookies

With your consent, we may use marketing cookies to show you relevant advertisements and track the effectiveness of our marketing campaigns.

Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Third-Party Cookies

Our website may contain links to third-party sites and services that have their own cookie policies. We are not responsible for the privacy practices of these external sites.

Contact Us

If you have questions about our Cookie Policy, please contact us at 704-471-3513.